Read the Privacy Policy
1. Refund Shipping Costs: Customers are responsible for the cost of return shipping. If the item was shipped with free shipping, the original shipping cost will be deducted from the refund.
2. Return Address: Items must be sent directly to the Dr.Melaxin warehouse by the customer.
3. Refund Request Period: Refunds must be requested within 14 days of receiving the product.
4. Product Limit: A maximum of one product per individual is eligible for a 100% refund.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cs@drmelaxin.us
All exchanges and returns must be approved by the Dr.Melaxin Customer Center and changed requests can be rejected without prior notice. If the parcel is unclaimed and returned, the customer will be responsible for the shipping cost. Dr.Melaxin is not responsible for unclaimed parcels.
If the parcel is unclaimed and returned, the customer will be responsible for the shipping cost. Dr.Melaxin is not responsible for unclaimed parcels.
[cs@drmelaxin.us]
1. Orders are normally shipped out within 5-7 business days from the order date. Please note that there could be a delay of 1-2 days depending on the volume of orders.
2. Shipping to P.O. Box addresses is not supported at the moment.3. Shipping to APO, FPO and AE addresses is not supported at the moment.
3. Once the delivery begins, you can track the process via email with a tracking number.
Water, Butylene Glycol, Propanediol, Sodium Stearate, 1,2-Hexanediol, Sodium Chloride, Xylitol, Disteareth-100 IPDI, Bisabolol, Fragrance, Bis-PEG-18 Methyl Ether Dimethyl Silane, Cetearyl Olivate, Sorbitan Olivate, Methyl Diisopropyl Propionamide, Coptis Japonica Root Extract, Trisodium Ethylenediamine Disuccinate, Ethylhexylglycerin, Adenosine, Malachite Extract, Aloe Barbadensis Leaf Extract, Cymbopogon Citratus Extract, Eucalyptus Globulus Leaf Extract, Mentha Arvensis Extract, Panthenol, Arginine, Erythritol, Citrus Limon (Lemon) Fruit Extract, Punica Granatum Extract, Cucurbita Pepo (Pumpkin) Fruit Extract, Lactobacillus Ferment, Glycerin, Zinc PCA, BHT, Actinidia Chinensis (Kiwi) Fruit Extract, Caprylic/Capric Triglyceride, Brassica Oleracea Acephala Leaf Extract, Caffeine, Opuntia Ficus-Indica Flower Extract, Opuntia Ficus-Indica Fruit Extract, Opuntia Ficus-Indica Stem Extract, Pyrus Malus (Apple) Fruit Extract, Ceramide NP, Bioflavonoids, Hydrogenated Lecithin, Dimethylsilanol Hyaluronate, Hydrolyzed Hyaluronic Acid, Hydrolyzed Sodium Hyaluronate, Apium Graveolens (Celery) Extract, Brassica Oleracea Italica (Broccoli) Extract, Hyaluronic Acid, Sodium Hyaluronate, Hydroxypropyltrimonium Hyaluronate, Sodium Hyaluronate Crosspolymer, Sodium Hyaluronate Dimethylsilanol, Sodium Acetylated Hyaluronate
All orders will be completed by our preferred international seller Reach US.
