Read the Privacy Policy
1. Refund Shipping Costs: Customers are responsible for the cost of return shipping. If the item was shipped with free shipping, the original shipping cost will be deducted from the refund.
2. Return Address: Items must be sent directly to the Dr.Melaxin warehouse by the customer.
3. Refund Request Period: Refunds must be requested within 14 days of receiving the product.
4. Product Limit: A maximum of one product per individual is eligible for a 100% refund.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cs@drmelaxin.us
All exchanges and returns must be approved by the Dr.Melaxin Customer Center and changed requests can be rejected without prior notice. If the parcel is unclaimed and returned, the customer will be responsible for the shipping cost. Dr.Melaxin is not responsible for unclaimed parcels.
If the parcel is unclaimed and returned, the customer will be responsible for the shipping cost. Dr.Melaxin is not responsible for unclaimed parcels.
[cs@drmelaxin.us]
1. Orders are normally shipped out within 5-7 business days from the order date. Please note that there could be a delay of 1-2 days depending on the volume of orders.
2. Shipping to P.O. Box addresses is not supported at the moment.3. Shipping to APO, FPO and AE addresses is not supported at the moment.
3. Once the delivery begins, you can track the process via email with a tracking number.
[Serum] WATER, GLYCERIN, PROPANEDIOL, 1,2-HEXANEDIOL, NIACINAMIDE, METHYL GLUCETH-20, PENTYLENE GLYCOL, BIS-PEG-18 METHYL ETHER DIMETHYL SILANE, POLYGLYCERYL-10 LAURATE, SODIUM POLYACRYLATE, BUTYLENE GLYCOL, POLYSORBATE 20, ETHYLHEXYLGLYCERIN, FRAGRANCE, ADENOSINE, DISODIUM EDTA, XANTHAN GUM, CYANOCOBALAMIN, SODIUM HYALURONATE, MALTODEXTRIN, HYDROLYZED GARDENIA FLORIDA EXTRACT, BHT, PRUNUS AMYGDALUS DULCIS (SWEET ALMOND) FRUIT EXTRACT, DEXTRIN, THEOBROMA CACAO (COCOA) SEED EXTRACT, TREMELLA FUCIFORMIS EXTRACT, TABEBUIA IMPETIGINOSA BARK EXTRACT, LACTOCOCCUS FERMENT LYSATE, FRUCTOOLIGOSACCHARIDES, CENTELLA ASIATICA EXTRACT, COPTIS JAPONICA ROOT EXTRACT, PANTHENOL, SODIUM CHLORIDE, COLLAGEN AMINO ACIDS, HAEMATOCOCCUS PLUVIALIS EXTRACT, POLYGLUTAMIC ACID, HYDROLYZED ELASTIN, CAPRYLYL GLYCOL, HYDROLYZED HYALURONIC ACID, CAPRYLIC/CAPRIC TRIGLYCERIDE, HYDROGENATED LECITHIN, POLYGLYCERYL-3 METHYLGLUCOSE DISTEARATE, MAGNESIUM GLUCONATE, SODIUM ACETYLATED HYALURONATE, CALCIUM GLUCONATE, TRIPEPTIDE-1, ACETYL HEXAPEPTIDE-8, COPPER TRIPEPTIDE-1, PALMITOYL PENTAPEPTIDE-4, HEXAPEPTIDE-9, CALCIUM PANTOTHENATE, CALCIUM PCA, CALCIUM ACETATE
[Cream] WATER, BUTYLENE GLYCOL, GLYCERETH-26, NIACINAMIDE, HYDROGENATED POLYDECENE, VINYL DIMETHICONE, DIGLYCERIN, 1,2-HEXANEDIOL, C14-22 ALCOHOLS, CAPRYLIC/CAPRIC TRIGLYCERIDE, SQUALANE, PANTHENOL, DICAPRYLYL CARBONATE, GLYCERIN, AMMONIUM ACRYLOYLDIMETHYLTAURATE/VP COPOLYMER, POLYMETHYLSILSESQUIOXANE, POLYGLYCERIN-3, CAPRYLYL METHICONE, C12-20 ALKYL GLUCOSIDE, HYDROXYACETOPHENONE, ACRYLATES/C10-30 ALKYL ACRYLATE CROSSPOLYMER, POLYQUATERNIUM-51, FRAGRANCE, ETHYLHEXYLGLYCERIN, TROMETHAMINE, SODIUM HYALURONATE, SODIUM STEAROYL GLUTAMATE, PENTYLENE GLYCOL, ADENOSINE, BETA-GLUCAN, CAPRYLYL GLYCOL, CYANOCOBALAMIN, GUAIAZULENE, PRUNUS AMYGDALUS DULCIS (SWEET ALMOND) FRUIT EXTRACT, TREMELLA FUCIFORMIS EXTRACT, TABEBUIA IMPETIGINOSA BARK EXTRACT, HYDROLYZED HYALURONIC ACID, TOCOPHEROL, HYDROLYZED ELASTIN, HYDROGENATED LECITHIN, POLYGLYCERYL-3 METHYLGLUCOSE DISTEARATE, MAGNESIUM GLUCONATE, CALCIUM GLUCONATE, CERAMIDE NP, DIPROPYLENE GLYCOL, COLLAGEN AMINO ACIDS, CALCIUM PANTOTHENATE, CALCIUM PCA, CALCIUM ACETATE, PROPANEDIOL, HAEMATOCOCCUS PLUVIALIS EXTRACT, GLYCERYL STEARATE, TRIPEPTIDE-1, CHOLESTEROL, CERAMIDE AP, CERAMIDE NS, CERAMIDE AS, ACETYL HEXAPEPTIDE-8, COPPER TRIPEPTIDE-1, PALMITOYL PENTAPEPTIDE-4, HEXAPEPTIDE-9, SH-OLIGOPEPTIDE-1, SODIUM ACETYLATED HYALURONATE, CERAMIDE EOP
All orders will be completed by our preferred international seller Reach US.
