1. Refund Shipping Costs: Customers are responsible for the cost of return shipping. If the item was shipped with free shipping, the original shipping cost will be deducted from the refund.
2. Return Address: Items must be sent directly to the Dr.Melaxin warehouse by the customer.
3. Refund Request Period: Refunds must be requested within 14 days of receiving the product.
4. Product Limit: A maximum of one product per individual is eligible for a 100% refund.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cs@drmelaxin.us
All exchanges and returns must be approved by the Dr.Melaxin Customer Center and changed requests can be rejected without prior notice. If the parcel is unclaimed and returned, the customer will be responsible for the shipping cost. Dr.Melaxin is not responsible for unclaimed parcels.
If the parcel is unclaimed and returned, the customer will be responsible for the shipping cost. Dr.Melaxin is not responsible for unclaimed parcels.
[cs@drmelaxin.us]
1. Orders are normally shipped out within 5-7 business days from the order date. Please note that there could be a delay of 1-2 days depending on the volume of orders.
2. Shipping to P.O. Box addresses is not supported at the moment.3. Shipping to APO, FPO and AE addresses is not supported at the moment.
3. Once the delivery begins, you can track the process via email with a tracking number.
[Kojic Acid Turmeric Spray] Purified Water, Propanediol, Quaternium-60, Glycerin, Carbomer, 1,2-Hexanediol, Glyceryl-25 PCA Isostearate, Propylene Glycol, Sorbitol, Saccharide Isomerate, Hydroxyacetophenone, Lavender Oil, Lemon Peel Oil, Coptis Japonica Root Extract, Citrus Nobilis (Mandarin Orange) Peel Oil, Butylene Glycol, Cedrus Atlantica Bark Oil, Ethylhexylglycerin, Citrus Aurantium Dulcis (Orange) Peel Oil, Rosmarinus Officinalis (Rosemary) Leaf Oil, Niacinamide, Citric Acid, Sodium Citrate, Theobroma Cacao (Cocoa) Seed Extract, Cyanocobalamin, Dextrin, Curcuma Longa (Turmeric) Root Extract (10ppm), Hydrogenated Lecithin, Polyglyceryl-10 Laurate, Gluconolactone, Kojic Acid (1,000ppb), Panthenol, Caprylic/Capric Triglyceride, Sodium Ascorbyl Phosphate, Phospholipid, Retinol, Biotin, Folic Acid, Pyridoxine, Tocopherol, Beta-Carotene, Riboflavin, Thiamine HCl, Limonene, Linalool [Toner Pad] Water, Niacinamide, Butylene Glycol, Propanediol, Glycerin, 1,2-Hexanediol, Hydroxyacetophenone, Glycereth-25 PCA Isostearate, Panthenol, Ethylhexylglycerin, Xanthan Gum, Adenosine, Trisodium Ethylenediamine Disuccinate, Gluconolactone, Kojic Acid, Tranexamic Acid, Lavandula Angustifolia (Lavender) Oil, Citrus Limon (Lemon) Peel Oil, Citrus Nobilis (Mandarin Orange) Peel Oil, Hydrolyzed Hyaluronic Acid, Hyaluronic Acid, Sodium Hyaluronate, Cedrus Atlantica Wood Oil, Citrus Aurantium Dulcis (Orange) Peel Oil, Rosmarinus Officinalis (Rosemary) Leaf Oil, Curcuma Longa (Turmeric) Root Extract, Glutathione, Glycolic Acid, Centella Asiatica Extract, Colloidal Sulfur, Hydrogenated Lecithin, Polyglyceryl-10 Laurate, Zinc PCA, Sodium Ascorbyl Phosphate, Dimethylsilanol Hyaluronate, Hydrolyzed Sodium Hyaluronate, Hydroxypropyltrimonium Hyaluronate, Sodium Hyaluronate Crosspolymer, Hesperidin, Sodium Hyaluronate Dimethylsilanol, Succinic Acid, Sodium Acetylated Hyaluronate, Biotin, Folic Acid, Pyridoxine, Cyanocobalamin, Tocopherol, Beta-Carotene, Riboflavin, Thiamine HCl [Capsule Body Cream] Water(Aqua), Glycerin, Caprylic/Capric Triglyceride, Niacinamide, Coco-Caprylate/Caprate, Methylpropanediol, Cetearyl Alcohol, Stearic Acid, Palmitic Acid, Glyceryl Stearate, Cetearyl Olivate, Sorbitan Olivate, Polyglyceryl-3 Distearate, Glyceryl Stearate Citrate, Cetyl Ethylhexanoate, Vinyl Dimethicone, 1,2-Hexanediol, Isononyl Isononanoate, Castor Oil/IPDI Copolymer, Haematococcus Pluvialis Oil, Hexyldecyl Myristoyl Methylaminopropionate, Carbomer, Arginine, Astaxanthin, Kojic Acid, Curcuma Longa (Turmeric) Root Extract, Ethylhexylglycerin, Fragrance, Limonene, Linalool, Citral, Citronellol, Geraniol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Tromethamine, Allantoin, Panthenol, Gardenia Florida Fruit Extract, Dextrin, Adenosine, Disodium EDTA, Cyanocobalamin, Sodium Hyaluronate, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid, Hydrolyzed Sodium Hyaluronate, Sodium Hyaluronate Crosspolymer, Hydroxypropyltrimonium Hyaluronate, Sodium Acetylated Hyaluronate, Decyl Glucoside, Camellia Sinensis Leaf Extract, Centella Asiatica Leaf Extract, Cladosiphon Okamuranus Extract, Salix Alba (Willow) Bark Extract, Coffea Arabica (Coffee) Seed Extract, Citrus Aurantium Bergamia (Bergamot) Leaf Extract, Pinus Densiflora Leaf Extract, Zinc PCA, Butylene Glycol, Ceramide NP, Ceramide NS, Ceramide EOP, Ceramide AP [Kojic Acid Turmeric Soap] [Peel Shot TX Serum] Water, Dipropylene Glycol, Cellulose, Glycerin, Propanediol, Steartrimonium Methosulfate, Carbomer, Butylene Glycol, Diphenyl Dimethicone, Triethylhexanoin, 1,2-Hexanediol, Saccharide Isomerate, Isopropyl Alcohol, Hydroxyacetophenone, Hydrogenated Lecithin, Polyglyceryl-10 Oleate, Glycereth-25 PCA Isostearate, Fragrance, Ethylhexylglycerin, Hydrolyzed Gardenia Florida Extract, Hydrolyzed Malt Extract, Hydrolyzed Viola Tricolor Extract, Disodium EDTA, Niacinamide, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid, Sodium Hyaluronate, Allantoin, Tranexamic Acid (100 ppm), Citric Acid, Sodium Citrate, Aloe Barbadensis Leaf Extract, 3-O-Ethyl Ascorbic Acid, Gluconolactone, Hexylresorcinol, Panthenol, Glycolic Acid [TX Cream] Water, Glycerin, Caprylic/Capric Triglyceride, Butylene Glycol, Methylpropanediol, Tranexamic Acid, Niacinamide, Dipropylene Glycol, Phenyl Trimethicone, 1,2-Hexanediol, Butyrospermum Parkii (Shea) Butter, Cetearyl Alcohol, Dicaprylyl Carbonate, Polyglyceryl-2 Stearate, Polysorbate 60, Sodium Polyacrylate, Glyceryl Stearate, Sorbitan Sesquioleate, Stearyl Alcohol, Stearic Acid, Ammonium Acryloyldimethyltaurate/VP Copolymer, Palmitic Acid, Betaine, Ethylhexylglycerin, Allantoin, Adenosine, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Tocopherol, Polyisobutene, Hydrogenated Lecithin, Disodium EDTA, Panthenol, Trehalose, Ectoin, Dipotassium Glycyrrhizate, Terminalia Ferdinandiana Fruit Extract, Hamamelis Virginiana (Witch Hazel) Leaf Extract, Myrciaria Dubia Fruit Extract, Chrysanthellum Indicum Extract, Anthemis Nobilis Flower Extract, Nelumbo Nucifera Extract, Perilla Frutescens Leaf Extract, Castanea Crenata (Chestnut) Shell Extract, Dextrin, Phytosteryl/Octyldodecyl Lauroyl Glutamate, Polylysine, Arachidic Acid, Caprylyl/Capryl Glucoside, Sorbitan Oleate, Ceramide NP, Myristic Acid, Sodium Hyaluronate, Oleic Acid, Glutathione, Lecithin, Acetyl Glucosamine, Caprylyl Glycol, Tranexamoyl dipeptide-23, Hydrolyzed Collagen, Decapeptide-40