Read the Privacy Policy
1. Refund Shipping Costs: Customers are responsible for the cost of return shipping. If the item was shipped with free shipping, the original shipping cost will be deducted from the refund.
2. Return Address: Items must be sent directly to the Dr.Melaxin warehouse by the customer.
3. Refund Request Period: Refunds must be requested within 14 days of receiving the product.
4. Product Limit: A maximum of one product per individual is eligible for a 100% refund.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cs@drmelaxin.us
All exchanges and returns must be approved by the Dr.Melaxin Customer Center and changed requests can be rejected without prior notice. If the parcel is unclaimed and returned, the customer will be responsible for the shipping cost. Dr.Melaxin is not responsible for unclaimed parcels.
If the parcel is unclaimed and returned, the customer will be responsible for the shipping cost. Dr.Melaxin is not responsible for unclaimed parcels.
[cs@drmelaxin.us]
1. Orders are normally shipped out within 5-7 business days from the order date. Please note that there could be a delay of 1-2 days depending on the volume of orders.
2. Shipping to P.O. Box addresses is not supported at the moment.3. Shipping to APO, FPO and AE addresses is not supported at the moment.
3. Once the delivery begins, you can track the process via email with a tracking number.
[TX Cream] Water, Glycerin, Caprylic/Capric Triglyceride, Butylene Glycol, Methylpropanediol, Tranexamic Acid, Niacinamide, Dipropylene Glycol, Phenyl Trimethicone, 1,2-Hexanediol, Butyrospermum Parkii (Shea) Butter, Cetearyl Alcohol, Dicaprylyl Carbonate, Polyglyceryl-2 Stearate, Polysorbate 60, Sodium Polyacrylate, Glyceryl Stearate, Sorbitan Sesquioleate, Stearyl Alcohol, Stearic Acid, Ammonium Acryloyldimethyltaurate/VP Copolymer, Palmitic Acid, Betaine, Ethylhexylglycerin, Allantoin, Adenosine, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Tocopherol, Polyisobutene, Hydrogenated Lecithin, Disodium EDTA, Panthenol, Trehalose, Ectoin, Dipotassium Glycyrrhizate, Terminalia Ferdinandiana Fruit Extract, Hamamelis Virginiana (Witch Hazel) Leaf Extract, Myrciaria Dubia Fruit Extract, Chrysanthellum Indicum Extract, Anthemis Nobilis Flower Extract, Nelumbo Nucifera Extract, Perilla Frutescens Leaf Extract, Castanea Crenata (Chestnut) Shell Extract, Dextrin, Phytosteryl/Octyldodecyl Lauroyl Glutamate, Polylysine, Arachidic Acid, Caprylyl/Capryl Glucoside, Sorbitan Oleate, Ceramide NP, Myristic Acid, Sodium Hyaluronate, Oleic Acid, Glutathione, Lecithin, Acetyl Glucosamine, Caprylyl Glycol, Tranexamoyl dipeptide-23, Hydrolyzed Collagen, Decapeptide-40 [TX Serum] Water, Dipropylene Glycol, Cellulose, Glycerin, Propanediol, Steartrimonium Methosulfate, Carbomer, Butylene Glycol, Diphenyl Dimethicone, Triethylhexanoin, 1,2-Hexanediol, Saccharide Isomerate, Isopropyl Alcohol, Hydroxyacetophenone, Hydrogenated Lecithin, Polyglyceryl-10 Oleate, Glycereth-25 PCA Isostearate, Fragrance, Ethylhexylglycerin, Hydrolyzed Gardenia Florida Extract, Hydrolyzed Malt Extract, Hydrolyzed Viola Tricolor Extract, Disodium EDTA, Niacinamide, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid, Sodium Hyaluronate, Allantoin, Tranexamic Acid (100 ppm), Citric Acid, Sodium Citrate, Aloe Barbadensis Leaf Extract, 3-O-Ethyl Ascorbic Acid, Gluconolactone, Hexylresorcinol, Panthenol, Glycolic Acid
All orders will be completed by our preferred international seller Reach US.
